STATEMENT OF POLICY: All seeds are offered cleaned unless marked otherwise. Seeds are sold without warranty, expressed or implied, as to description and productiveness. Goods should be inspected upon arrival. Contact us if you have any concerns. We cannot consider claims after seeds have been stored, treated, or planted. While it is true that we endeavor to keep our species seed true to name, there will be the odd cross pollination by an overly enthusiastic bee. We are not responsible for loss in viability due to adverse storage conditions outside our facilities. Some seed will be offered moist stored as to maintain viability . We often perform viability such as cut tests to ensure seed viability. All of our seed is kept in refrigerated (2-4C) storage. We do try and keep up with the latest nomenclature and list our seed as so as to prevent confusion in the errant use of common names.
PLEASE NOTE: we will not be liable for any loss or damage of any nature for uninsured parcels foreign and domestic.
SEED STORAGE: Please keep all seed refrigerated (2-4C) to maintain viability until you are ready to sow. This can extend the viability of seed.
SHIPMENTS OUTSIDE CANADA – Most countries require a PHYTOSANITARY CERTIFICATE (ie USA, EU, and Japan) will be charged at cost for us to do the paperwork and arrange inspection by the Canada Food Inspection Agency. To avoid confusion, Phyto fees will be combined with shipping at checkout.
Please check with your country’s restricted species listing. If prohibited species are in your order, we will refund those and send those permitted.
| EU TRACES PROGRAM|
July 12, 2021 edit: This TRACES program is no longer need with the IOSS (Import One Stop-Shop) system now used throughout the EU. But it is still good to know what species are and are not allowed into the EU.
All EU countries require a Phytosanitary Certificate for seed imports from Canada. We encourage you to select insured tracked shipping in case your seeds are held at customs.
This is a guide to permitted plant seed into the EU. Please check with your country to validate. Here is the link: https://ec.europa.eu/food/plant/plant_health_biosecurity/non_eu_trade_en
If you have a government issued import permit for the seeds you ordered, please email it to us so we can include it in the paperwork.