STATEMENT OF POLICY: All seeds are offered cleaned unless marked otherwise.  Seeds are sold without warranty, expressed or implied, as to description and productiveness. Goods should be inspected upon arrival. Contact us if you have any concerns. We cannot consider claims after seeds have been stored, treated, or planted. While it is true that we endeavor to keep our species seed true to name, there will be the odd cross pollination by an overly enthusiastic bee. We are not responsible for loss in viability due to adverse storage conditions outside our facilities. Some seed will be offered moist stored as to maintain viability . We often perform viability such as cut tests to ensure seed viability.  All of our seed is kept in refrigerated (2-4C) storage.  We do try and keep up with the latest nomenclature and list our seed as so as to prevent confusion in the errant use of common names. 

PLEASE NOTE: we will not be liable for any loss or damage of any nature for uninsured parcels foreign and domestic.

SEED STORAGE:  Please keep all seed refrigerated (2-4C) to maintain viability until you are ready to sow.  This can extend the viability of seed. 

SHIPMENTS OUTSIDE CANADA – Most countries require a PHYTOSANITARY CERTIFICATE to import seeds and plants. We do the paperwork and arrange inspection with the Canadian Food Inspection Agency. To avoid confusion, shipping and phyto fees are added together. Some countries prohibit certain types of seed, we endeavor to make prohibited seed unavailable to that specific country. So if you can’t add that item to your cart, this is why. BUT exemptions exist in some countries with the right permit issued from your country (not Canada). Please check with your country’s restricted species listing. If prohibited species are in your order, we need a copy of your permit. IF not, we will refund those and send those permitted.

If you have a government issued import permit for your seeds, please email it to us.

SHIPPING: please choose the right shipping mode otherwise your order will be modified or canceled. Insurance is always an option we offer in our shipping as we are NOT liable for any loss or damage of any nature once the seed leaves our hands and out of our control.

The EU. After the new IOSS (Import One Stop Shop) regulations came down in 2021, we have suspended sending seed to the EU when people’s orders were stuck waiting for customs clearance for months. This is unacceptable due to the perishable nature of seed. To ship into the EU, I need an IOSS intermediary. We are currently trying to find an economically feasible solution. In the meantime, here is a link to a delightfully frustrating guide from the EU to what is or not allowed. https://ec.europa.eu/food/plant/plant_health_biosecurity/non_eu_trade_en